Issue:
The default 120V single phase panel families (Single Phase Panel - 120V MCB – Recessed and Single Phase Panel - 120V MCB – Surface) cannot be set to the “120/240 Single” Distribution System for circuiting.
Cause
An update in Revit 2021 affected the default families’ ability to recognize the “120/240 Single” Distribution System as configured.
Affected Software
Revit 2021
Revit 2022
Revit 2023
Revit 2024
Resolution
Edit the family and change the following parameter values:
Panel Voltage 240V
Number of Poles 2
Contact Support
If you've taken the steps above and your issue is persisting or a new one has appeared, please feel free to reach out to our support team for further assistance:
- Navigate to Support on the home page.
- Click Submit a Ticket under CADD Care
You can also submit a support request by using this direct link: Submit a CADD Care Ticket