How-to Reset Licenses using the Autodesk Licensing Tool (Command Prompt)

Question: 

"What is the quickest way to reset licensing for multiple users?"

Solution:

This solution can be used:

• From a shared network drive
• Deployed by your IT department to automate the resetting of licenses
• To troubleshoot an end-user computer (especially if multiple products are receiving a license error) 
• When transitioning from Network licenses to Named-User licenses

Setup:

1. Download AdskLicensingSupportTool (always up to date)
2. Unzip the folder to an accessible location
3. For demonstration purposes, we'll be using:
   

   C:\Autodesk\Scripts

Using the tool:

1. Press the Windows key to open up the start menu
2. Type “Powershell” until you see “Windows Powershell” show up. Do not select the Windows Powershell ISE.
   
3. Right-click on “Windows Powershell and select “Run As Administrator”
   
   
   1. Type the following, replacing the path with the correct one for your file location:

      cd C:\Autodesk\Scripts\AdskLicensingSupportTool

4. Press Enter
   
   

Resetting the licenses:

Copy and paste one of the following codes, then press enter to run the tool. 

Code for Resetting all Licenses to Named User:

This will bring up the Autodesk Account log-in screen when launching any product for the first time.

.\AdskLicensingSupportTool.exe -r ALL:USER

Code for Resetting all Licenses to Default:

This will bring up the "Let's Get Started" Screen when launching any product for the first time so they can select the activation method.

.\AdskLicensingSupportTool.exe -r ALL

Code for Resetting all Licenses to Network:

This will set all users back to network licensing.

.\AdskLicensingSupportTool.exe -r ALL:NETWORK

Confirming success:

When all is said and done, you should see an output log that looks like this: 

Congrats! You're done, go ahead and launch the software to test the changes.

Contact Support

If you are still experiencing issues or have further questions, please reach out to our support team Monday through Friday, 8:00 AM—5:00 PM EST:

• 📧 Submit a Request
• 📞 [phone] or Schedule a Call