How-to Use a Standalone/Sign-In License Offline How-to Use a Standalone/Sign-In License Offline

How-to Use a Standalone/Sign-In License Offline

Eden Davis Eden Davis


The user is preparing to use a license offline or is experiencing issues using a license offline within the 30 allowed days.


If the user is experiencing issues using their sign-in license offline, it is likely due to an outdated Licensing Service or Incorrect Settings for Windows Services.

Note: Cloud software like ACC cannot be used without a stable internet connection.

Affected Software

Standalone/Sign-in licenses and any non-cloud supported Autodesk Product. 


Per the following article — Internet connection requirements for Autodesk software under subscription:

Subscription with single-user access: For a subscription with single-user access, named users need to connect to the internet every 30 days and sign in to the software so the product stays up-to-date and verifies that the subscription is still current (a reminder message will appear 7 days prior to needing to reconnect). Please do not log off after the license activation.

Ensure that the Autodesk Licensing Service is up-to-date and that the settings below are enabled:

  1. Type "Services.msc" into the Windows search.
  2. Navigate to the Autodesk Desktop Licensing Service.
  3. Right-click it and select "Properties"
  4. Select the "Log On" tab.
  5. Change "Log on as:" to "Local System account" and select "Allow service to interact with desktop".
  6. Select the "Apply" button.
  7. Restart the product.

It is highly recommended to test the machine without an Internet connection and make sure that it appropriately displays "You have ## days to establish an Internet connection."


If the machine has already lost an internet connection and the above changes are made, they may not take effect until connecting to a network.


Contact Support

If you are still experiencing issues or have further questions, please reach out to our support team Monday through Friday, 8:00 AM—5:00 PM EST: