Question:
How do I update the AIMC for bug fixes for crash issues?
Answer:
Important Notes:
- This update provides a standalone installer and does not require the installation of any other updates.
- For administrators deploying 2024 and higher version products using the Autodesk Identity Manager component, Autodesk recommends installing the latest Autodesk Identity Manager Component.
Improvements:
This update of Autodesk Identity Manager includes enhanced security measures and addresses bug fixes for crash issues.
How to Install
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Option 1: Reinstall using the installer attached to this article
- Right-click the Windows button (Logo).
- Choose "Apps and Features".
- Select "Autodesk Identity Manager" and uninstall it.
- Reboot the machine.
- Download and unzip the updated: Autodesk Identity Manager Component Installer
- Double-click the 'AdskIdentityManager-Installer.exe' file to start the installation.
- Follow the Installation dialog screens until the process is complete.
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Option 2: Use the installer from the Autodesk Access app
- Open the Autodesk Access app.
- Find the notification for an update with the title "Autodesk Identity Manager Component".
- Click Update and wait until the process finishes.
Contact Support
If you are still experiencing issues or have further questions, please reach out to our support team Monday through Friday, 8:00 AM—5:00 PM EST:
- 📧 Submit a Request
- 📞 (703) 924-5310 or Schedule a Call
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