Issue
"Out of the box" families are missing from the C-drive where the other default Revit info is stored.
For Example: The Revit Curtainwall Mullions are missing as seen below.
Affected Software
Revit
Cause
No "Types" have been created for the loaded families.
Resolution
- Right-click one of those Curtain Wall Mullion Families
- Select "New Type"
This should resolve the issue.
Contact Support
If you are still experiencing issues or have further questions, please reach out to our support team Monday through Friday, 8:00 AM—5:00 PM EST:
- 📧 Submit a Request
- 📞 (703) 924-5310 or Schedule a Call
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