Bluebeam Registration Lookup Error: "License information not found. Please check your information and try again." Bluebeam Registration Lookup Error: "License information not found. Please check your information and try again."

Bluebeam Registration Lookup Error: "License information not found. Please check your information and try again."

Eden Davis Eden Davis

Issue

Error: "License information not found. Please check your information and try again." when using the Device Registration Lookup Tool for Bluebeam Perpetual Licenses.

 

Cause

The information provided does not match the subscription.

Affected Software

Bluebeam Revu 20 and older

Resolution

Check the Serial Number and product key, and ensure the correct Primary Contact is listed.

 

Support agents, please reference the license portal to confirm the data is correct.