Welcome to the Autodesk Account

Autodesk account allows you access to download software and manage your products and services. If you are an admin, Autodesk Account is also where you manage your users, licenses, subscriptions & contracts, and payments.

To access the Autodesk Account, go to manage.autodesk.com.

Intended Audience

• Admins
• Users

Topics Covered

1. Virtual Tour
2. All Users
   • Creating an account
   • Downloading software and updates
3. Admins
   • Invite users
   • Assigning software to users
4. Contact Support

Virtual Tour

All Users

Create an account

If you are a regular user, your administrator will send an invite for you to create an Autodesk Account. Keep an eye out for an email that looks like this:

Download software and updates

Users can download software and updates directly from the Autodesk Account under 'All Products and Services'. 

1. Sign in to your account at manage.autodesk.com.
2. Click All Products and Services in the left sidebar
3. Select a product and download method (we suggest Browser Download if you have a slower network or often run into internet connectivity issues).
4. Download the product you wish, or the specific update/add-on.

Note

If you have the Autodesk Desktop App installed it will automatically prompt you to install software updates without needing to login to the Autodesk Account.

Admins

If you are the primary admin, then your account should be automatically setup. Check your email for some getting started emails from Autodesk similar to the ones below:

Invite users

To give users access to software and services, add them in Autodesk Account. After you invite users, they receive a confirmation email with a link to create an account with their own email and password. From their account, they can download products and access support.

1. Sign in to your account at manage.autodesk.com and click User Management > By User in the left navigation menu.
2. Click the Invite Users button. 
3. Enter the user's first and last name and email address.
4. Click Send Invite. 
   Note: If the user doesn't accept within seven days, you need to resend the invitation. After 90 days, you need to add the user again.

Note

If the user doesn't accept the invitation within seven days, you'll need to resend the invite. After 90 days, you'll need to add the user again.

Assigning software to users

Once users have been added and accept their invitation, admins can now assign access to products to users. You can do this by assigning users by product, or assigning product by users. Do one of the below methods: 

Assign products by user

1. Sign in to your account at manage.autodesk.com and click User Management > By User. 
2. Select a user to view details.
3. Select which products they should have access to by clicking Assign

Assign users by product

1. Sign in to your account at manage.autodesk.com and click User Management > By Product. 
2. Select a product to view details.
3. Click Assign users.
4. Enter the user's email address and click Assign

When users gain access they will receive an email like the one below: 

Note

You can also remove a license by clicking Unassign.

Contact Support

If you are still experiencing issues or have further questions, please contact our support team Monday through Friday, 8:00 AM—5:00 PM EST.