Tabs and Panels are missing from the Ribbon or the Ribbon is blank

Issue

Your Ribbon goes blank and all the Tabs and Panels are missing, you may see the following error: 
The Ribbon does not have any tabs or panels currently loaded."

Causes

• The missing Tabs or Panels are turned off
• Corrupted user profile
• Settings migrated from a previous version have altered the ribbon display
• The missing Tabs or Panels are not be displayed in the current workspace
• Installation of AutoCAD was not carried out with local administrator permissions
• Toolset-specific Tabs or Panels (for example Mechanical, Electrical, Architecture) are not available when running as the Vanilla profile, or if only AutoCAD has been installed on the machine
• Some full AutoCAD version Tabs and Panels are not available when running AutoCAD LT

Affected Software

AutoCAD and Civil 3D products

Resolution

Restore the Ribbon

To restore the ribbon, do one of the following:

1. Cycle thru the Ribbon stages
2. Switch to a different workspace and then back again
3. Switch to a different profile and then back again (Options > Profiles)
4. Reload the main CUI file
5. Reset AutoCAD Product to defaults

Cycle thru the Ribbon stages

Switch to a different workspace and then back again

Switch to a different profile and then back again (Options > Profiles)

Reload the main CUI file

1. Type in the CUILOAD command.
2. Click Browse.
3. Select the ACAD.CUIX file and then click Load. ​
   1. If this is already loaded, unload it first and then load it again.

Note: The CUIX file is different depending on the AutoCAD software in use.

AutoCAD	ACAD.CUIX
AutoCAD LT	ACADLT.CUIX
AutoCAD Architecture	ACA.CUIX
AutoCAD MEP	MEP.CUIX
AutoCAD Mechanical	ACADM.CUIX
AutoCAD Electrical	ACADE.CUIX
AutoCAD Civil 3D	C3D.CUIX
AutoCAD Map 3D	ACMAP.CUIX

If settings were migrated from a previous release, export and reimport them in the current version (see How to import, export, backup, and transfer settings to and from AutoCAD).

Reset AutoCAD Product to defaults

• For AutoCAD, see: How to reset AutoCAD to defaults
• For Civil 3D, see: How to reset Civil 3D to defaults

Additional Troubleshooting

• Install the latest updates for AutoCAD (see Install Updates, Add-ons, and Enhancements).
• Reset AutoCAD to defaults (see How to reset AutoCAD to defaults, How to reset Civil 3D to defaults).
• Reinstall AutoCAD with local administrator permissions (see How to repair or reinstall an AutoCAD installation and Recommended uninstall and reinstall procedures for AutoCAD).
• Check Options > Files > Customization Files > Main Customization File to see whether acad or acadlt is specified. If not, change to the default CUIX file for your AutoCAD product. The file can be found in the current user's AutoCAD directory path, in the Support folder

 

Contact Support

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• 📧 Submit a Request
• 📞 [phone] or Schedule a Call